Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

The Special Projects Manager, IT, reports directly to the CIO. The Special Project Manager, IT, is responsible for managing all aspects of designated large-scale technology initiatives. This position requires that the Special Project Manager be able to proactively identify technology-centric opportunities for business process improvement; be a creative problem-solver with a keen eye for detail; as well as have experience with technology project and process management. This position will be responsible for researching, developing, and implementing related best practices to support business application and system enhancement. They will also be responsible for serving as an as internal consultant and project manager relative to continuous improvement initiatives.

To perform this job successfully, an individual must satisfactorily perform each essential duty.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

• Manage all aspects of assigned projects, to include reporting progress to plan, status updates, and facilitate team meetings.
• Review project request documents, create initial project plan through requirements and create project roadmap.
• For assigned projects, document functional/non-functional requirements, create communication and risk plan, update overall project plans.
• Generate task lists and level of effort estimates, create resource plans, review detailed design specifications, update project plans.
• Assist with coordinating and scheduling user acceptance testing.
• Assist with coordinating and scheduling of rapid response team training to include other training as identified.
• Update project documentation and create project closure documents to include project tracking software.
• Identify and implement improvements to existing processes, systems and applications.
• Prepare reports and presentations to present process improvement initiatives.
• Track and monitor progress on improvement initiatives.
• Develop and maintain documentation of existing and updated processes.
• Provide training and support to ensure successful implementation of process improvement initiatives.
• Collaborate with stakeholders across the organization to ensure alignment with process improvement initiatives.
• Collaborate with technology leadership to ensure proper project focus prioritization and partnership within the department and organization alike.
• Regular attendance is required.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Ability to manage project teams, risks, and issues.
• High level proficiency in MS Office Products.
• Strong leadership skills.
• Must be able to interact well with others.
• Ability to work independently or in a team setting, in a fast paced environment.
• Must be mentally and emotionally capable of handling a high stress environment.
• Respond well to questions. Ability to read, interpret and comply with written information and documents such as safety rules, operations/procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.
• Must have a strong knowledge of business process improvement principles.
• Ability to read and interpret complex business and/or technical documents.
  Ability to write comprehensive reports and detailed business correspondence.
• Ability to work with managers or directors and communicate ambiguous concepts.
• Ability to communicate effectively with technical stakeholders, developers, partners.
• Ability to present to groups across the organization.
• Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
• Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. 

SUPERVISION

Position functions with supervision and has no direct reports. 

EDUCATION/EXPERIENCE

Minimum of a Bachelor's degree (or equivalent) in Information Systems/Information Technology or equivalent and 5-8 years of experience.  Minimum of 4000 hours of experience in leading projects. Agile development project management experience desired. Prior experience working in the transportation /freight movement industry desired. Experience in project management principles in support of large IT projects helpful. However, a combination of experience and/or education will be taken into consideration. 

LICENSES/CERTIFICATIONS

PMP certification preferred.

TRAVEL

Minimal travel may be required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

Typically sitting at a desk or table.  Intermittently sitting, standing, walking or stooping. Must be capable of lifting a minimum of 25 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. 

Normal office situation.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.