Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

The Manager, Integrations Engineering leads a team of talented engineers focused on business-to-business (B2B) integrations, with a strong emphasis on Electronic Data Interchange (EDI). The ideal candidate will have a deep technical background in EDI standards, file transfer protocols, and ETL, and web services integration, along with proven leadership experience. This role will involve overseeing the team's day-to-day operations, driving technical excellence and innovation, and ensuring seamless, reliable data exchange between internal systems and external partners.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and mentor a team of Integration and support engineers, fostering a collaborative and high-performance culture.
• Set clear goals, provide regular feedback, and support professional development for team members.
• Oversee the planning, execution, and delivery of integration and support projects, ensuring they meet deadlines, budgets, and quality standards.
• Collaborate with cross-functional teams to align integration solutions with business needs.
• Provide technical guidance and expertise in EDI standards (e.g., X12, EDIFACT) and file transfer protocols (e.g., SFTP, AS2).
• Ensure the design and implementation of scalable, secure, and efficient integration solutions.
• Identify opportunities to streamline workflows, enhance system performance, and improve data accuracy.
• Implement best practices and methodologies to optimize integration processes.
• Communicate project statuses, risks, and opportunities to leadership and stakeholders.
• Ensure compliance with industry standards and regulatory requirements related to integrations and file transfer protocols.
• Act as an escalation point for complex technical issues, providing hands-on support when needed.
• Comply with company C-TPAT and TSA security procedures.
• Perform other duties as assigned.

QUALIFICATIONS 

• Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills.
• Exceptional communication and interpersonal skills.
• Strategic thinking and ability to align IT initiatives with business goals.
• Strong technical acumen with hands-on experience in relevant technologies.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Collaborative mindset with a focus on building strong relationships across teams and departments.
• Ability to read and interpret complex business and/or technical documents.
• Ability to write comprehensive reports and detailed business correspondence.
• Ability to work with managers or directors and communicate ambiguous concepts.
• Ability to present to groups across the organization.
• Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.
• Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.
• Strong knowledge of data exchange protocols (e.g., SFTP, AS2) and EDI mapping/translation preferred.
• Familiarity with database systems (e.g., SQL, Oracle) and file formats (e.g., XML, CSV) preferred.
• Experience with cloud platforms (e.g., AWS, Azure) preferred.
• Experience with API integrations to support B2B data exchange alongside EDI preferred.
• Proven experience with EDI standards (e.g., X12, EDIFACT) and EDI tools/platforms (e.g., Evision Tie Kinetix, Cleo, SPS Commerce) preferred.
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

The position functions with supervision. Position directly supervises 4-8 employees.  Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION/EXPERIENCE

Minimum of a Bachelors or Masters degree in Information Technology, Computer Science, or related field plus 5+ years of experience in EDI or related fields, with at least 3 years in a leadership or managerial role. However, a combination of experience and/or education will be taken into consideration. 

LICENSES/CERTIFICATIONS

Relevant certifications in project management (e.g., PMP), cloud technologies (e.g., AWS, Azure) preferred.

TRAVEL

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Typically sitting at a desk or table.  Intermittently sitting, standing, walking or stooping.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

Normal office situation.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.