Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

We are proud to offer highly competitive pay and a comprehensive benefits package, including:

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

Under the direction of IT Management, the Junior Systems Administrator will be responsible for hardware, software maintenance and monitoring, and IT related projects.

To perform this job successfully, an individual must satisfactorily perform each essential duty.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. 

• Responsible for various hardware and software resources including Windows Server, Linux, VMWare, AWS, SAAS, Remote Desktop, Active Directory, and Group Policy Management.
• Understanding and support for Microsoft Office 365 components
• Experience troubleshooting and installing servers, firewalls, routers, switches, access points, DNS, DHCP, VLANs, and subnetting.
• Configure hardware, peripherals, services, settings, and directory shares.
• Establish and maintain system installation and configuration procedures.
• Perform system monitoring and verifying system security, integrity, and availability.
• Perform daily backup tasks and ensure file systems and data are backed up.
• Perform user account administration and licensing management.
• Troubleshoot, repair, and restore from hardware or software failures.
• Identify problems and produce business solutions for projects and operational needs.
• Maintain technical documentation, network diagrams, manuals, and IT policies.
• Comply with company C-TPAT and TSA security procedures.
• Perform other IT assignments, on-call rotation, and some after-hours systems maintenance.

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

SKILLS AND ABILITIES

• Must possess exceptional customer service skills.
• Must possess good project management skills.
• Proven knowledge of IP networking and NIST Security Framework.
• Must be able to troubleshoot using the OSI model and scientific method.
• Ability to draw inferences and follow procedures to solve problems.
• Ability to perform under pressure and handle stress in a manner that is acceptable to the organization.
• Ability to read and interpret complex business and technical documents.
• Ability to write clearly in standard business correspondence.
• Ability to work with managers and communicate ambiguous concepts clearly.
• Ability to present to groups across the organization.
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
• Must be eligible to work in the United States.
• At this time, EFW will not sponsor a new applicant for employment authorization for this position.
• EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.

SUPERVISION

Position does not directly supervise other employees. 

EDUCATION/EXPERIENCE

Bachelor’s degree in Information Technology, Computer Science, or a related discipline and 4 years of system administration experience required. 2+ years of experience performing enterprise backup and recovery procedures, designing, and deploying complex systems. 2+ years of experience with Active Directory and Group Policy Management. A combination of experience and/or education will be taken into consideration. 

LICENSES/CERTIFICATIONS

MCSA and AWS certifications preferred.

MCSE, Network+, Linux+, VMware, are a plus.

Travel

None required. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. 

Typically sitting at a desk or table.  Intermittently sitting, standing, walking, or stooping.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

Normal office situation.

EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.