Founded in 2003, Richmond-based Estes Forwarding Worldwide (EFW) is a domestic and international freight forwarder. At EFW, we are always on. Our commitment to personal service has made us a leader in logistic solutions across the globe. With offices across the country, EFW offers a full range of domestic and international solutions—including air, ocean, ground and international transportation—that few competitors can match.
The primary responsibility of the Specialist, VOC (Voice of the Customer) is to provide best in class customer service and closing the loop on customer feedback.
Duties include but are not limited to:
EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.