Estes Forwarding Worldwide, LLC

  • National Network Manager

    Job Location US-VA-Richmond
    Job ID
    # of Openings
    Regular Full-Time
  • Overview

    Founded in 2003, Richmond-based Estes Forwarding Worldwide (EFW) is a domestic and international freight forwarder. At EFW, we are always on. Our commitment to personal service has made us a leader in logistic solutions across the globe. With offices across the country, EFW offers a full range of domestic and international solutions—including air, ocean, ground and international transportation—that few competitors can match.



    The National Network Manager is responsible for working with the network and carrier development team to align EFW’s agent portfolio, rates, and processes to support company goals and initiatives. The National Network Manager oversees the network development team and performance of EFW’s agent portfolio.




    To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.


    • Manage the recruitment, training and implementation of new vendors to support EFW business activities as necessary.
    • Understand the EFW carrier development team operations system and capabilities as it relates to vendor management including rates, selection, and payment.
    • Maintain knowledge of current, historical, and industry trends relating to cost of transportation
    • Responsible for successful management of EFW agent portfolio.
    • Establish goals for network development team, outlining tasks, deadlines, and driving EFW initiatives.
    • Provide guidance, procedures, and communication to various operations groups on the utilization of approved carriers.
    • Ensure regular site visits and audits of EFW vendors are performed by the network development team.
    • Coordinate travel schedules and approval of travel expenses for network development team.
    • Develop systematic communication methods for the network development team to drive EFW expectations to the agent network.
    • Drive, support, and implement all initiatives driven by the EFW Strategic Plan.
    • Collaborate with various departments to establish best practices and promote cross training and cross functional team building.
    • Maintains good communication and positive relationships with employees to promote employee satisfaction and retention.
    • Responsible for adhering to and actively participating in EFW’s standard Performance Management process.
    • Ensure safety methods and programs are implemented and maintained.
    • Support and promote company core values.
    • Must comply with all company policies, rules, procedures, Code of Conduct, C-TPAT and TSA security procedures.
    • Regular attendance is required.
    • Comply with company C-TPAT and TSA security procedures.
    • Perform other duties as assigned.


    Minimum of a Bachelor's degree (or equivalent) and 3-5 years of experience in transportation, logistics, procurement, project management or other transportation business or activity with a clear understanding of multiple modes and services within the transportation/logistics industry. However, a combination of experience and/or education will be taken into consideration.


    Periodic travel up to 50% required.


    Ability to read and interpret complex business and/or technical documents.


    Ability to write comprehensive reports and detailed business correspondence.


    Ability to work with managers or directors and communicate ambiguous concepts.


    Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.


    Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems and develop alternative solutions.


    Proficiency in Microsoft Office, internet, web-based and job specific software applications.


    Ability to identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions.


    Knowledge of dock operations and quality freight handling procedures.


    Ability to allocate decision making authority and/or task responsibilities to others to maximize the organization's and individuals' effectiveness.


    Demonstrate leadership skills in influencing departments and implementing and managing change.


    Ability to plan, organize and manage multiple projects and set priorities.


    Ability to develop and use collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas and appreciating others' efforts.


    Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.


    Use appropriate methods and a flexible interpersonal style to be part of a cohesive team and facilitate the completion of department goals.


    Read, analyze and interpret highly complex regulations and procedures, and respond to common inquiries or complaints.


    Ability to effectively present information and respond to questions from groups of customers, vendors and EFW associates.


    Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.


    Must be eligible to work in the United States.


    At this time, EFW will not sponsor a new applicant for employment authorization for this position.


    EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.


    EOE/AA Employer including Vets and Disabled



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