Estes Forwarding Worldwide, LLC

HR Representative

Job Location US-VA-Richmond
Job ID
# of Openings
Human Resources
Regular Full-Time
2nd (Day)


Founded in 2003, Richmond-based Estes Forwarding Worldwide (EFW) is a domestic and international freight forwarder. At EFW, we are always on. Our commitment to personal service has made us a leader in logistic solutions across the globe. With offices across the country, EFW offers a full range of domestic and international solutions—including air, ocean, ground and international transportation—that few competitors can match.


Under the direction of the Manager, Human Resources, the HR Representative is responsible for HR related duties at the professional level and will proactively support HR projects, identifies process improvements, and assists the Manager, Human Resources with all aspects of HR procedures and policies within the specified guidelines.


Duties include but are not limited to:


  • Participate in recruitment efforts; and coordinate the use of temporary employees through a variety of staffing agencies.
  • Facilitate interview process.
  • Conduct new employee orientation and process new hire paperwork.
  • Work with the Manager, Human Resources to address employee concerns, provide advice and methodology for problem solving.
  • Provide advice and assistance to employees on HR topics including general benefit inquiries and company policies and procedures.
  • Assist the Manager, Human Resources with facilitating and maintaining the standard process for Performance Management.
  • Maintain accurate HR records, which include employee files, organizational chart, company directories, and EFW Resource Center.
  • Responsible for creation and filing of employee records and candidate files.
  • Facilitate post- offer background and drug screening.
  • Facilitate new hire equipment orders, ID badges, and business cards with hiring managers.
  • Plan and coordinate community outreach and company functions.
  • Facilitate distribution of employee service awards, yearly anniversary announcements, HR reports, and mail.
  • Process and administer all leave of absence requests, disability paperwork; medical, personal, disability, workers compensation and FMLA.
  • Comply with company C-TPAT and TSA security procedures.
  • Perform other duties as assigned.


Minimum of a Bachelor's degree (or equivalent) in HR Management or related field plus 1-3 years of HR experience. However, a combination of experience and/or education will be taken into consideration.


PHR preferred.


Periodic travel up to 10% may be required.


Must possess intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.


Proven competence to communicate clearly and persuasively with all levels of an organization required.


Proven ability to handle difficult conversations. Honest, sincere, and consistent in communications.


Intermediate understanding of an experience in working with government agencies, regulations and laws (FMLA, OFCCP, FLSA, EEOC, DOL, OHSA, NLRB, etc.) required.


Attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.


Ability to plan, organize and manage multiple projects and set priorities.


Ability to read and interpret complex business and/or technical documents.


Ability to write comprehensive reports and detailed business correspondence.


Ability to work with groups of people such as other departments and communicate known concepts.


Ability to present to a group of departments.


Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis.


Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems.


Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.


Must be eligible to work in the United States.


At this time, EFW will not sponsor a new applicant for employment authorization for this position.


EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.


EOE/AA Employer including Vets and Disabled




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